Privacy Policy

This Privacy Policy explains what information Dorzee collects when you browse or order from our store, how we use it, and the choices you have. It is maintained by the Dorzee team and may be updated from time to time.

Information we collect

When you place an order we collect your name, phone number, delivery address, and optionally your email address. If you create an account, we also store your login email. We do not store card numbers on our servers.

How we use your information

• To process, pack, and deliver your order.
• To contact you about your order status or delivery.
• To handle exchanges, returns, and customer support requests.
• To send offers and updates if you subscribed to our newsletter.

Sharing with service providers

We share the minimum information needed with our delivery partners so your parcel can reach you, and with payment providers when you choose an online payment method. We do not sell your personal information.

Cookies and analytics

Our website uses cookies and similar technologies to keep your cart, remember your preferences, and measure how the store is used. See our Cookie Policy for details.

Your choices

You can ask us to update or delete your account information, or unsubscribe from marketing messages at any time by contacting our support team.

Contact

For any privacy question, reach out to our customer care team through the Contact page and we will respond as quickly as we can.